We will teach you proven skillsets to better cooperation and teamwork, strengthen leadership skills, deal with conflict, communicate transparently, and improve negotiation and problem-solving skills. You will learn to communicate more assertively, both in the workplace and in other social environments.
Customer Service
Breakthrough Customer Experience (CX)
This breakthrough training course will teach you how to create better customer experiences, reduce customer complaints, and develop long-term relationships.
Building and Maintaining Team Synergy
This interactive program teaches your team to act as one while maintaining individual accomplishments.
Building Loyalty Through Needs Analysis
This interactive 4-hour workshop will teach you the ins and outs of needs analysis. You’ll learn and apply specific techniques to get your customers to open.
Cultural Intelligence (CQ)
You will explore how cultural intelligence can make all the difference to effectiveness, performance and success in a multicultural and global environment.
Emotional Intelligence (EQ)
This course will help you learn how to build better interpersonal skills, manage reactions, raise your level of emotional intelligence, and gain greater success in working with individuals and teams.
Relationship Management
This interactive course will teach you skills to help you handle difficult situations, solve problems, relate to coworkers, and help conquer office politics.