Formats: 8-hour virtual course | 2-day instructor-led onsite Business writing skills are critical no matter what your profession may be. Through this in-depth 2-day course, we will teach you how to convey strategies and ideas…
Formats: 4-hour virtual course | 1-day instructor-led onsite Assertiveness is the ability to assert your own rights, while, at the same time, respecting other people’s rights. An assertive person tries to strike balance and strives…
Formats: 4-hour virtual course | 1-day instructor-led onsite Behavioral-based interviewing is a technique used to predict how you will perform on the job and “fit” into an organization. This highly interactive course teaches you the…
Formats: 4-hour virtual course | 1-day instructor-led onsite A happy customer is one who is likely to become a loyal customer. So delivering a great customer experience (or CX) is hugely important for any business.…
Formats: 12-hour virtual course | 3-day instructor-led onsite This 3-day course encompasses important interpersonal communication skills needed for developing professional rapport with customers and coworkers. You will learn effective techniques to build relationships, overcome communication…
Formats: 4-hour virtual course | 1-day instructor-led onsite Inter-departmental collaboration is increasingly important In today’s business environment. In this introductory course, we will teach you a collaborative style that works by influencing others through trust,…
Formats: 4-hour virtual course | 1-day instructor-led onsite This highly energetic program teaches supervisors and managers how to utilize the power of compromise, the art of communication, and the strength of synergy. You will learn…
Formats: 4-hour virtual course | 1-day instructor-led onsite We come across difficult people every day. These may be our co-workers, people we manage, our boss, or family members and friends outside of work. This course…
Formats: 4-hour virtual course | 1-day instructor-led onsite We all have difficult conversations. And, too often, no matter what we try, things don’t go well. Should you say what you are thinking and risk possible…
Formats: 8-hour virtual course | 2-day instructor-led onsite We all have difficult conversations, no matter how confident or competent we are. And, too often, no matter what we try, things don’t go well. Should you…
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