During this interactive 3-day leadership series, we will teach you how to lead your team to improved Adversity Intelligence (AQ), Cultural Intelligence (CQ) and Emotional Intelligence (EQ).
Building and Maintaining Team Synergy
This interactive program teaches your team to act as one while maintaining individual accomplishments.
Building Loyalty Through Needs Analysis
This interactive 4-hour workshop will teach you the ins and outs of needs analysis. You’ll learn and apply specific techniques to get your customers to open.
Cultural Intelligence (CQ)
You will explore how cultural intelligence can make all the difference to effectiveness, performance and success in a multicultural and global environment.
Microsoft Teams (Desktop Application & Browser)
This course is designed to help you master Microsoft Teams, the key communications tool in the suite of Microsoft 365 productivity apps.
This interactive course will teach you skills to help you handle difficult situations, solve problems, relate to coworkers, and help conquer office politics.
Virtual and Remote Team Building
This interactive program teaches your virtual or remote team to act as one while maintaining individual accomplishments and fostering a sense of cohesiveness.
World Class Customer Service
This course will teach you how to exceed your customers’ expectations, anticipate customer needs, and make high-impact decisions that wins customer loyalty.
Writing Effective Performance Reviews
This course will teach you how to write effective performance reviews, what components to include in a helpful review as an employee, and what skills to assess as a supervisor.