Formats: 4-hour virtual course | 1-day instructor-led onsite
People spend an exorbitant amount of time in meetings, and it is essential that they are concise and productive. We will teach you the benefits and importance of effective meetings. You will apply proven techniques for managing and facilitating meetings and group discussions and how to plan, prepare agendas, encourage useful participation, control disruptions, and keep the meeting focused and on track.
Learning Objectives »
- Understand your role as facilitator
- Encourage open and meaningful participation
- Apply proven communication and listening skills
- Examine phases of group dynamics
- Build consensus within the team
- Accomplish goals and formulate plausible solutions
Course Agenda »
Meeting Preparation
- Critical Path to Meeting Success
- Preparation Questions
- Meeting Costs Analysis
- Defining Objectives
- Preparing Agendas
- Knowing Your Participants
- Final Preparation
Meeting Communication
- Communication Model
- Body Language
- Active Listening
- Virtual Communication
- Personality Styles
- Participation Guidelines
Meeting Challenges
- Staying on Track
- Handling Interruptions
- Handling Q&A
- Friends of Foes?
- Handling Problem Participants
- Resolving Conflict
- Negotiating Win-Win Solutions
- Solving Problems
Meeting Results
- Motivating Participants
- Positive Persuasion
- Tips for Virtual Meetings
- Setting Goals
- Follow Up
