This six-day leadership program is designed to develop supervisors and managers of any level further. We will teach you how to lead by example, build resilience, and promote confidence among your team members. You’ll learn strategies for engaging and encouraging team efficiency and tools for making critical and strategic decisions that will lead your team to exceptional performance.
Learning Objectives »
- Hold yourself and your employees accountable.
- Adjust to meet the needs of the team.
- Offer constructive feedback in both positive and corrective ways.
- Communicate effectively during challenging situations.
- Navigate adversity and manage change proficiently.
- Apply strategic thinking and problem-solving methods.
Course Agenda
Accountable Leadership
- Managing vs. Leading
- Self-Regulation
- Assigning Proper Job Responsibilities
- Persuasion Tactics
- Accountability
- Actions, Promises, Follow-Up
Adaptive Leadership
- Different Leadership Styles
- Adaptive Leadership Qualities
- Collaboration
- Adaptive Delegation
- Adaptive Change Management
- Adaptive Engagement
Mastering the Art of Feedback
- Influencing Others
- Authentic Communication
- Using Empathy and “I” Language
- Cooperative Communication
- Positive and Redirective Feedback
- Asking for Change
Managing Difficult Conversations
- The Missing Conversation
- The “Feelings” Conversation
- The “What Happened” Conversation
- The “Identity” Conversation
- The “What’s Next” Conversation
- The Third Story
Building Resiliency Through Leadership
- Characteristics of Resilient People
- Resilience Model
- Leading Change Initiatives
- Dealing with Ambiguity
- Stress and Anxiety
- Leading During Crisis
Strategic Thinking
- The Discipline of Strategic Thinking
- Vision
- Systems Thinking
- Creativity
- Critical Thinking
- Problem-Solving