Formats: 4-hour virtual course | 1-day instructor-led onsite
When uncertainty wreaks havoc on employees’ feelings of resilience and their ability to positively and proactively manage their emotions, it is up to leadership to guide them through tough times. With this high-impact course, we will teach you how to lead your teams through change and stressful situations. You will identify the necessary function of resilience in a changing work environment and effective drive your team to success.
Learning Objectives »
- Learn how to bounce back from adversity
- Utilize skills to cope with challenges
- Keep your team mentally tough
- Apply the Resilience Model
- Use techniques for effectively managing change
- Cultivate change agents
- Manage stress and anxiety
- Adeptly lead during a crisis
Course Agenda »
Resilience
- Learn how to bounce back from adversity
- Utilize skills to cope with challenges
- Keep your team mentally tough
- Apply the Resilience Model
- Use techniques for effectively managing change
- Cultivate change agents
- Manage stress and anxiety
- Adeptly lead during a crisis
Change and Ambiguity
- Drivers of Change
- Types of Change
- Leading Change Initiatives
- The Change Curve
- Cultivating Change Agents
- Dealing with Ambiguity
- Techniques for Managing Change
- The 3 C’s for Effecting Change
Stress and Anxiety
- Defining Stress
- Stages of Stress and Anxiety
- Managing Extreme Anxiety
- Personal Needs/Emotional Issues
- Managing Energy
- Solving Problems
- Leading During Crisis
