Creative Thinking and Problem Solving

Formats: 4-hour virtual course  |  1-day instructor-led onsite

During this high-impact program, we will introduce tools and insights for creative thinking at work and in every facet of life. You will learn to make better and quicker decisions, produce better outcomes, and fully utilize the assets you already have. Through case study analysis and group activities, you will learn how to optimize your ability to achieve your go.

Learning Objectives »

  • Understand creativity
  • Identify types of creativity
  • Apply creativity thinking techniques
  • Create a broader range of alternatives
  • Use questioning techniques to uncover solutions
  • Apply brainstorming techniques
  • Implement solutions to difficult satiations
  • Troubleshoot while under pressure
  • View problems from different perspectives

Course Agenda »

Creative Thinking

  1. Understanding Creativity
  2. Creativity Techniques
  3. Brainstorming
  4. Mind Mapping
  5. Persistent Creativity
  6. The Alphabet Game

Problem Solving

  1. Understanding Problem Solving
  2. Gathering Data
  3. Asking the Right Questions
  4. Problem Solving Techniques
  5. Access SharePoint Sites
  6. Navigate SharePoint Sites