Formats⟩Live Virtual: 4 hrs./day, 2 Days |In-Person: 6 hrs./day, 2 Days
This course provides an opportunity for senior managers and executives to review current research in emotional intelligence and identify its importance in the workplace. Emotional Intelligence, emotional agility, and leadership agility are cutting-edge approaches for top-level leaders. We will teach you how to apply each to build a stronger, more productive work staff.
Identify the impact of emotional intelligence on job performance.
Identify strategies to improve emotional intelligence.
Develop strategies to leverage emotional intelligence for sustaining leadership agility.
Course Agenda
Understanding EQ
Understanding EQ
What Is Emotional Intelligence?
Four Skills of EQ
Main Source of Emotions
Human Communication for the Digital Age
EQ Self-Assessment Analysis
Self-Awareness
Your Emotional Map
Strengths and Areas for Improvement
Neural Pathways
Stay Grounded in Stressful Moments
EQ Application
Build Trust and Influence
Strengthen Relationships
Use Empathy to Understand Conflict
Give Difficult Feedback
Run Powerful Meetings
How to Manage Your Emotional Culture
Coaching for Emotional Intelligence
Emotional Outbursts on Your Team
Beyond Empathy
Unconscious Bias
Leadership Agility
Lead with Resilience
Cultivate Resilience in Tough Times
Making Smart Decisions
Emotional Strategy for Negotiations
Working Across Cultures
Emotional Intelligence and Leadership Agility
Formats⟩Live Virtual: 4 hrs./day, 2 Days |In-Person: 6 hrs./day, 2 Days
This course provides an opportunity for senior managers and executives to review current research in emotional intelligence and identify its importance in the workplace. Emotional Intelligence, emotional agility, and leadership agility are cutting-edge approaches for top-level leaders. We will teach you how to apply each to build a stronger, more productive work staff.
Identify the impact of emotional intelligence on job performance.
Identify strategies to improve emotional intelligence.
Develop strategies to leverage emotional intelligence for sustaining leadership agility.
Course Agenda
Understanding EQ
Understanding EQ
What Is Emotional Intelligence?
Four Skills of EQ
Main Source of Emotions
Human Communication for the Digital Age
EQ Self-Assessment Analysis
Self-Awareness
Your Emotional Map
Strengths and Areas for Improvement
Neural Pathways
Stay Grounded in Stressful Moments
EQ Application
Build Trust and Influence
Strengthen Relationships
Use Empathy to Understand Conflict
Give Difficult Feedback
Run Powerful Meetings
How to Manage Your Emotional Culture
Coaching for Emotional Intelligence
Emotional Outbursts on Your Team
Beyond Empathy
Unconscious Bias
Leadership Agility
Lead with Resilience
Cultivate Resilience in Tough Times
Making Smart Decisions
Emotional Strategy for Negotiations
Working Across Cultures
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