Uncertainty can wreak havoc on employees’ feelings of resilience and their ability to manage their emotions positively and proactively. We will teach you how to tackle the challenges of change and stress. You will identify the necessary functions of resilience in a changing work environment and evaluate strategies to solve problems effectively.
Learning Objectives »
- Learn how to bounce back from adversity.
- Utilize skills to cope with challenges.
- Apply the Resilience Model.
- Identify the stages of resilience.
- Techniques for effectively managing change.
- Adeptly handle stress and anxiety.
Expanded training is available with added objectives, activities, and business scenarios.
Course Agenda
Boosting Resilience
- Defining Resilience
- Elements of Resilience
- Characteristics of Resilient People
- Domains of Resilience
- Resilience Model
- Phases of Resilience
- It Starts with You
- Johari Window
- Improving Resilience
- Building Long-Term Resiliency
Managing Change & Ambiguity
- The Nature of Change
- Drivers for Change
- Types of Change
- Common Responses
- The 3 C’s for Effecting Change
- The Morale Curve
- Human Nature
- Dealing with Ambiguity
- Your Role in the Change Process
- Techniques for Managing Change
- Implementation Strategy
Managing Stress & Anxiety
- Defining Stress
- Stages of Stress
- Factors that Influence Stress
- Solving Problems
- Extreme Anxiety
- Personal Needs/Emotional Issues
- Defusing Anger and Hostility
- Mastering Self-Control
- Handling Stress and Anxiety
- Active Relaxation
- Managing Your Energy
- Maintaining a Positive Attitude
