Absence Management & Staff Attendance: Skills for HR Supervisors
Intended Organizations
Intended Organizations
Organizational type shows which workplace or sector each group training program best aligns with. Most courses adapt across settings to support unique goals and outcomes.
Corporate & Business GroupsProfessional development for small groups, large business teams, and enterprises across industries focused on building valuable skills.
Federal GovernmentCreated for federal agencies and employees, with practical training that helps build job-relevant skills for the federal workplace.Course pricing is available for federal agencies through the GSA Schedule.
State & Local GovernmentTraining for state, county, municipal, and other public-sector teams, focused on building skills that support government and public service work.
Intended Organizations
Organizational type shows which workplace or sector each group training program best aligns with. Most courses adapt across settings to support unique goals and outcomes.
Federal GovernmentCreated for federal agencies and employees, with practical training that helps build job-relevant skills for the federal workplace.Course pricing is available for federal agencies through the GSA Schedule.
State & Local GovernmentTraining for state, county, municipal, and other public-sector teams, focused on building skills that support government and public service work.
Corporate & Business GroupsProfessional development for small groups, large business teams, and enterprises across industries focused on building valuable skills.
Intended Organizations
Organizational type shows which workplace or sector each group training program best aligns with. Most courses adapt across settings to support unique goals and outcomes.
State & Local GovernmentTraining for state, county, municipal, and other public-sector teams, focused on building skills that support government and public service work.
Federal GovernmentCreated for federal agencies and employees, with practical training that helps build job-relevant skills for the federal workplace.Course pricing is available for federal agencies through the GSA Schedule.
Corporate & Business GroupsProfessional development for small groups, large business teams, and enterprises across industries focused on building valuable skills.
Skill LevelGeneral Workforce
Virtual | Live Trainer4 hours/day, 1 Day
In-Person | Onsite6 hours/day, 1 Day
Skill Level & Progression
Skill level reflects the recommended course experience and helps match training to your team's needs. Most training courses support all learning levels.
General Workforce(this course)Develops team-ready capabilities across business roles and experience levels while strengthening skills and organizational results.
FundamentalsBuilds introductory proficiency in essential terminology, core concepts, and workplace best practices for real-world application.
IntermediateStrengthens existing knowledge through advanced functions, skill strategies, and deeper exploration of core concepts.
AdvancedDeepens expertise through complex subject matter, specialized skills, advanced analysis, and higher-level instruction.
Course Formats
Train on your terms. Choose virtual or onsite delivery, schedule sessions around your team’s availability, and align course content with your objectives and real-world challenges.
Virtual Training4 hours/day, 1 DayLive, interactive, instructor-led training delivered through a secure videoconferencing platform.
Onsite Training6 hours/day, 1 DayEngaging, instructor-led training delivered in person at the location of your choice.
Course Duration
Course duration varies by training format and time needed to effectively cover the material, with hours per day and total days listed.
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Course Overview
Absenteeism, when not properly managed, can have a negative impact on a company, and it can be a symptom of something wrong in the relationship between an employer and its employees. We will teach you how to tackle the causes of absenteeism at its roots and how to prevent absenteeism in the first place rather than just tackle absences as they happen. You will learn strategies to deal with absenteeism and presenteeism in your workplace and how to develop a well-thought-out sickness absence policy.
Learning Objectives
Identify what absenteeism is and its causes.
Understand presenteeism.
Explore presenteeism vs. absenteeism.
Reduce absenteeism and presenteeism.
Apply best practices to deal with absenteeism.
Evaluate ways to measure absence.
Identify elements of a sickness absence policy.
Who It's For
HR professionals responsible for employee attendance and absence management.
HR supervisors managing workplace attendance and leave policies.
Managers dealing with employee absenteeism and presenteeism.
Team leaders looking to improve workforce availability and productivity.
Business owners developing effective sickness absence policies.
Course Agenda
Five modules · 23 topics
1What is Absenteeism?Topics 1–5
Defining Absenteeism
Reasons for Absenteeism
Areas of Influence
Effects of Absenteeism
Types of Absences
2Understanding PresenteeismTopics 6–12
Defining Presenteeism
Causes of Presenteeism
Benefits and Risks of Presenteeism
Absenteeism / Presenteeism Link
Positive vs Negative Presenteeism
Assessing if Employees Can Come to Work
When Is It Appropriate to Work if Sick?
3Reducing Absenteeism/PresenteeismTopics 13–18
Physical Work Environment
Psychological Work Environment
Work-life Balance
Healthy Living
Clear Absence Policy
Additional Ideas
4Measuring AbsenceTopics 19–21
What Can an Employer Do?
The Bradford Factor
Assessing Each Case
5The Sickness Absence PolicyTopics 22–23
Policy Elements
Common Features
About our Trainers
Our Mission
Our facilitators are committed to delivering the latest industry trends, job-specific best practices, and the essential soft and hard skills needed in today’s workforce. PTR offers small and large organizations the choice between onsite and virtual training. Collaborate with our specialists to address challenges, bridge skill gaps, and tailor the learning experience to meet your company’s goals.
What is the Absence Management & Staff Attendance course about?
This course teaches participants how to understand, manage, and reduce workplace absenteeism and presenteeism. It explores the causes of employee absences, prevention strategies, absence measurement methods, and the development of effective sickness absence policies.
Who should attend Absence Management & Staff Attendance training?
The course is suitable for HR professionals, HR supervisors, managers, team leaders, and business owners responsible for employee attendance, workforce management, and workplace policies.
What will I learn in this absence management course?
You will learn to identify the causes of absenteeism, understand presenteeism, apply absence management strategies, measure employee absences, assess individual cases, and develop sickness absence policies.
What is absenteeism in the workplace?
Absenteeism refers to employees being repeatedly or unexpectedly absent from work. It can affect productivity, team performance, and organizational operations, and may indicate underlying workplace or employee-related challenges.
What is presenteeism, and how is it different from absenteeism?
Presenteeism occurs when employees attend work but are unable to perform effectively, often due to illness, stress, or other challenges. Absenteeism involves being away from work, while presenteeism involves reduced effectiveness while present.
What are the common causes of employee absenteeism?
The course explores different reasons for absenteeism, including workplace conditions, psychological factors, work-life balance challenges, and other areas that influence employee attendance.
What is the Bradford Factor in absence management?
The Bradford Factor is a method used to measure employee absence patterns by considering the frequency and duration of absences. It helps employers identify recurring short-term absence patterns for further review.
Absence Management & Staff Attendance: Skills for HR Supervisors
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