Absence Management & Staff Attendance: Skills for HR Supervisors

Intended Organizations
Skill LevelGeneral Workforce
Virtual | Live Trainer4 hours/day, 1 Day
In-Person | Onsite6 hours/day, 1 Day
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Course Overview

Absenteeism, when not properly managed, can have a negative impact on a company, and it can be a symptom of something wrong in the relationship between an employer and its employees. We will teach you how to tackle the causes of absenteeism at its roots and how to prevent absenteeism in the first place rather than just tackle absences as they happen. You will learn strategies to deal with absenteeism and presenteeism in your workplace and how to develop a well-thought-out sickness absence policy.

Learning Objectives

  • Identify what absenteeism is and its causes.
  • Understand presenteeism.
  • Explore presenteeism vs. absenteeism.
  • Reduce absenteeism and presenteeism.
  • Apply best practices to deal with absenteeism.
  • Evaluate ways to measure absence.
  • Identify elements of a sickness absence policy.

Who It's For

  • HR professionals responsible for employee attendance and absence management.
  • HR supervisors managing workplace attendance and leave policies.
  • Managers dealing with employee absenteeism and presenteeism.
  • Team leaders looking to improve workforce availability and productivity.
  • Business owners developing effective sickness absence policies.

Course Agenda

Five modules · 23 topics
1What is Absenteeism?Topics 1–5
  1. Defining Absenteeism
  2. Reasons for Absenteeism
  3. Areas of Influence
  4. Effects of Absenteeism
  5. Types of Absences
2Understanding PresenteeismTopics 6–12
  1. Defining Presenteeism
  2. Causes of Presenteeism
  3. Benefits and Risks of Presenteeism
  4. Absenteeism / Presenteeism Link
  5. Positive vs Negative Presenteeism
  6. Assessing if Employees Can Come to Work
  7. When Is It Appropriate to Work if Sick?
3Reducing Absenteeism/PresenteeismTopics 13–18
  1. Physical Work Environment
  2. Psychological Work Environment
  3. Work-life Balance
  4. Healthy Living
  5. Clear Absence Policy
  6. Additional Ideas
4Measuring AbsenceTopics 19–21
  1. What Can an Employer Do?
  2. The Bradford Factor
  3. Assessing Each Case
5The Sickness Absence PolicyTopics 22–23
  1. Policy Elements
  2. Common Features

About our Trainers
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PTR training instructor headshot
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Our Mission

Our facilitators are committed to delivering the latest industry trends, job-specific best practices, and the essential soft and hard skills needed in today’s workforce. PTR offers small and large organizations the choice between onsite and virtual training. Collaborate with our specialists to address challenges, bridge skill gaps, and tailor the learning experience to meet your company’s goals.

Frequently Asked Questions

What is the Absence Management & Staff Attendance course about?

This course teaches participants how to understand, manage, and reduce workplace absenteeism and presenteeism. It explores the causes of employee absences, prevention strategies, absence measurement methods, and the development of effective sickness absence policies.

Who should attend Absence Management & Staff Attendance training?

The course is suitable for HR professionals, HR supervisors, managers, team leaders, and business owners responsible for employee attendance, workforce management, and workplace policies.

What will I learn in this absence management course?

You will learn to identify the causes of absenteeism, understand presenteeism, apply absence management strategies, measure employee absences, assess individual cases, and develop sickness absence policies.

What is absenteeism in the workplace?

Absenteeism refers to employees being repeatedly or unexpectedly absent from work. It can affect productivity, team performance, and organizational operations, and may indicate underlying workplace or employee-related challenges.

What is presenteeism, and how is it different from absenteeism?

Presenteeism occurs when employees attend work but are unable to perform effectively, often due to illness, stress, or other challenges. Absenteeism involves being away from work, while presenteeism involves reduced effectiveness while present.

What are the common causes of employee absenteeism?

The course explores different reasons for absenteeism, including workplace conditions, psychological factors, work-life balance challenges, and other areas that influence employee attendance.

What is the Bradford Factor in absence management?

The Bradford Factor is a method used to measure employee absence patterns by considering the frequency and duration of absences. It helps employers identify recurring short-term absence patterns for further review.

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Absence Management & Staff Attendance: Skills for HR Supervisors

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