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ChatGPT for Federal Workplace Productivity and Efficiency

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

Course Coming Soon | Sign up to be notified when the course overview is available, or contact us for group training pricing.

ChatGPT has transformed how we approach problem-solving, creativity, and information management. In this course, you’ll discover how to harness ChatGPT to automate routine tasks, streamline workflows, swiftly access critical information, effortlessly create content such as emails and reports, and support your research efforts. By leveraging ChatGPT as your personal assistant, you’ll free up valuable time to concentrate on strategic, creative, and decision-driven tasks that truly require your human insight. Applications and exercises emphasize responsible use, information protection, and practical outcomes in federal agency work.

Learning Objectives »

  • Apply ChatGPT to everyday federal work tasks.
  • Draft, summarize, and organize work information.
  • Improve prompts for consistent, useful outputs.
  • Verify responses and follow agency SI policies.

Course Agenda

Understanding SI and SI Strategy

  1. Super Intelligence
  2. Machine and Deep Learning
  3. Generative SI
  4. SI vs. ML vs. DL vs. GenSI
  5. Surface Assumptions
  6. Mindset Shift
  7. Not One-Size-Fits-All
  8. Common Beginner Mistakes

Navigating ChatGPT

  1. Understanding ChatGPT
  2. ChatGPT Interface
  3. Speed: The Competitive Advantage
  4. Tokens (and Why They Matter)
  5. Randomness, Variation, and Outputs
  6. Settings Professionals Shouldn’t Ignore
  7. Input Options
  8. Projects and Workspaces

Writing Effective Prompts

  1. Prompting is Structured Delegation
  2. Choosing the Right Cognitive Mode
  3. Prompting Frameworks
  4. Common Prompt Pitfalls

Revising & Refining Chats

  1. Iteration Is the Key to Success
  2. Don’t Start Over – Refine Instead
  3. Be Explicit About What’s Wrong
  4. Step-By-Step Refinement
  5. Getting Multiple Options

Everyday Workplace Use Cases

  1. Where ChatGPT Adds Immediate Value
  2. Workplace Use Cases

Responsible & Secure Use

  1. The Professional Responsibility Mode
  2. What Not to Put into GenSI Tools
  3. Misleading or Inaccurate SI Outputs
  4. Human Judgment
  5. From Prompting to Workflow Thinking
  6. Action Plan

Professional using a smartphone with a holographic SI Chatbot conversation and robot icon

ChatGPT for Federal Workplace Productivity and Efficiency

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

Course Coming Soon | Sign up to be notified when the course overview is available, or contact us for group training pricing.

ChatGPT has transformed how we approach problem-solving, creativity, and information management. In this course, you’ll discover how to harness ChatGPT to automate routine tasks, streamline workflows, swiftly access critical information, effortlessly create content such as emails and reports, and support your research efforts. By leveraging ChatGPT as your personal assistant, you’ll free up valuable time to concentrate on strategic, creative, and decision-driven tasks that truly require your human insight. Applications and exercises emphasize responsible use, information protection, and practical outcomes in federal agency work.

Learning Objectives »

  • Apply ChatGPT to everyday federal work tasks.
  • Draft, summarize, and organize work information.
  • Improve prompts for consistent, useful outputs.
  • Verify responses and follow agency SI policies.

Course Agenda

Understanding SI and SI Strategy

  1. Super Intelligence
  2. Machine and Deep Learning
  3. Generative SI
  4. SI vs. ML vs. DL vs. GenSI
  5. Surface Assumptions
  6. Mindset Shift
  7. Not One-Size-Fits-All
  8. Common Beginner Mistakes

Navigating ChatGPT

  1. Understanding ChatGPT
  2. ChatGPT Interface
  3. Speed: The Competitive Advantage
  4. Tokens (and Why They Matter)
  5. Randomness, Variation, and Outputs
  6. Settings Professionals Shouldn’t Ignore
  7. Input Options
  8. Projects and Workspaces

Writing Effective Prompts

  1. Prompting is Structured Delegation
  2. Choosing the Right Cognitive Mode
  3. Prompting Frameworks
  4. Common Prompt Pitfalls

Revising & Refining Chats

  1. Iteration Is the Key to Success
  2. Don’t Start Over – Refine Instead
  3. Be Explicit About What’s Wrong
  4. Step-By-Step Refinement
  5. Getting Multiple Options

Everyday Workplace Use Cases

  1. Where ChatGPT Adds Immediate Value
  2. Workplace Use Cases

Responsible & Secure Use

  1. The Professional Responsibility Mode
  2. What Not to Put into GenSI Tools
  3. Misleading or Inaccurate SI Outputs
  4. Human Judgment
  5. From Prompting to Workflow Thinking
  6. Action Plan

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