Fundamental Leadership Series: Building Core Management Competencies
Intended Organizations
Intended Organizations
Organizational type shows which workplace or sector each group training program best aligns with. Most courses adapt across settings to support unique goals and outcomes.
Corporate & Business GroupsProfessional development for small groups, large business teams, and enterprises across industries focused on building valuable skills.
Federal GovernmentCreated for federal agencies and employees, with practical training that helps build job-relevant skills for the federal workplace.Course pricing is available for federal agencies through the GSA Schedule.
State & Local GovernmentTraining for state, county, municipal, and other public-sector teams, focused on building skills that support government and public service work.
Intended Organizations
Organizational type shows which workplace or sector each group training program best aligns with. Most courses adapt across settings to support unique goals and outcomes.
Federal GovernmentCreated for federal agencies and employees, with practical training that helps build job-relevant skills for the federal workplace.Course pricing is available for federal agencies through the GSA Schedule.
State & Local GovernmentTraining for state, county, municipal, and other public-sector teams, focused on building skills that support government and public service work.
Corporate & Business GroupsProfessional development for small groups, large business teams, and enterprises across industries focused on building valuable skills.
Intended Organizations
Organizational type shows which workplace or sector each group training program best aligns with. Most courses adapt across settings to support unique goals and outcomes.
State & Local GovernmentTraining for state, county, municipal, and other public-sector teams, focused on building skills that support government and public service work.
Federal GovernmentCreated for federal agencies and employees, with practical training that helps build job-relevant skills for the federal workplace.Course pricing is available for federal agencies through the GSA Schedule.
Corporate & Business GroupsProfessional development for small groups, large business teams, and enterprises across industries focused on building valuable skills.
Skill LevelFundamentals
Virtual | Live Trainer4 hours/day, 5 Days
In-Person | Onsite6 hours/day, 6 Days
Skill Level & Progression
Skill level reflects the recommended course experience and helps match training to your team's needs. Most training courses support all learning levels.
General WorkforceDevelops team-ready capabilities across business roles and experience levels while strengthening skills and organizational results.
Fundamentals(this course)Builds introductory proficiency in essential terminology, core concepts, and workplace best practices for real-world application.
IntermediateStrengthens existing knowledge through advanced functions, skill strategies, and deeper exploration of core concepts.
AdvancedDeepens expertise through complex subject matter, specialized skills, advanced analysis, and higher-level instruction.
Course Formats
Train on your terms. Choose virtual or onsite delivery, schedule sessions around your team’s availability, and align course content with your objectives and real-world challenges.
Virtual Training4 hours/day, 5 DaysLive, interactive, instructor-led training delivered through a secure videoconferencing platform.
Onsite Training6 hours/day, 6 DaysEngaging, instructor-led training delivered in person at the location of your choice.
Course Duration
Course duration varies by training format and time needed to effectively cover the material, with hours per day and total days listed.
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Course Overview
Designed for new and emerging leaders, this 6-part leadership program teaches new supervisors the ins and outs of leading a successful team. Through interactive exercises and activities, we’ll teach you how to communicate with employees, motivate a team into action, and manage challenges such as conflict, organizational change, and performance issues. You’ll learn how to bring out the best in your employees and build a team primed for success.
Learning Objectives
Apply leadership communication strategies.
Effectively lead teams and build team synergy.
Motivate employees and create an engaging environment.
Manage and resolve conflict professionally.
Apply proven coaching and counseling techniques.
Successfully lead change initiatives.
Who It's For
New supervisors seeking to develop essential leadership and management skills for their roles.
Emerging leaders looking to improve communication, delegation, and team-building abilities.
Managers responsible for motivating employees, managing performance, and resolving workplace conflicts.
Team leaders who need practical coaching and counseling techniques to support employee development.
Professionals preparing to lead organizational change, manage challenges, and improve team effectiveness.
Course Agenda
Six modules · 35 topics
1Leadership CommunicationTopics 1–6
Elements of Communication
The Communication Model
Effective Listening
Body Language
Cooperative Communication
Giving Feedback
2Leading TeamsTopics 7–10
Warning Signs
Workforce Audits
Redundancies, Overlaps & Bottlenecks
Tools to Consider
3Employee EngagementTopics 11–17
Moving from Peer to Leader
Managing vs. Leading
Critical Characteristics of Leadership
Building Rapport
Motivating Employees
Delegating Responsibilities
Rewards and Incentives
4Managing ConflictTopics 18–22
Sources of Conflict
Conflict Styles
Responding to Criticism
Defusing Anger and Resolving Conflict
Leading Difficult People
5Coaching & CounselingTopics 23–28
Adapting to Employee Needs
Leadership Roles
Coaching Techniques
Changing Behavior
Fixing Performance Problems
Counseling and Evaluation
6Managing ChangeTopics 29–35
The Change Model
Chang Agents
Techniques for Managing Change
Implementation Strategy
Transitions into Change
Resistance to Change
Capitalizing on New Opportunities
About our Trainers
Our Mission
Our facilitators are committed to delivering the latest industry trends, job-specific best practices, and the essential soft and hard skills needed in today’s workforce. PTR offers small and large organizations the choice between onsite and virtual training. Collaborate with our specialists to address challenges, bridge skill gaps, and tailor the learning experience to meet your company’s goals.
What is the Fundamental Leadership Series: Building Core Management Competencies course about?
This course is a six-part leadership development program designed to help new and emerging leaders build essential management skills, communicate effectively, motivate employees, resolve conflicts, coach team members, and lead organizational change.
Who should attend this fundamental leadership training course?
The course is ideal for new supervisors, emerging managers, team leaders, and professionals transitioning into leadership roles who want to build confidence and develop practical management competencies.
What are the key topics covered in this leadership program?
The program covers six core areas: leadership communication, leading teams, employee engagement, managing conflict, coaching and counseling, and managing change.
Will this course help me manage workplace conflicts?
Yes. The Managing Conflict module covers sources of conflict, conflict management styles, responding to criticism, defusing anger, resolving disagreements, and leading difficult people professionally.
What practical skills will I gain from this leadership training?
You will develop skills in workplace communication, team leadership, employee motivation, conflict resolution, coaching, performance management, delegation, and change management to help you lead teams more effectively.
Fundamental Leadership Series: Building Core Management Competencies
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