Technical Writing Fundamentals for Business Professionals

Intended Organizations
Skill LevelFundamentals
Virtual | Live Trainer4 hours/day, 2 Days
In-Person | Onsite6 hours/day, 2 Days
Smiling technical professional working at dual monitors in a modern office

Course Overview

This course introduces the elements of technical writing and the process involved in creating effective technical documents. We will explore the distinctions between other writing types and the characteristics of impactful technical documents. We will guide you through the technical writing process, from planning and researching to drafting and revising. You will develop skillsets for tailoring content to the target audience, selecting the appropriate format, and using visuals and graphics effectively.

Learning Objectives

  • Understand technical writing and how it differs.
  • Identify critical elements of technical writing.
  • Explore the technical writing process.
  • Identify and analyze target audiences.
  • Plan and research technical documents.
  • Effectively draft and revise documents.

Who It's For

  • Business professionals who want to improve technical writing skills.
  • Employees responsible for creating reports, manuals, and technical documents.
  • Subject matter experts who need to communicate complex information clearly.
  • Project managers and team leaders who prepare professional documentation.
  • Professionals looking to improve document structure, clarity, and presentation.

Course Agenda

Five modules · 37 topics
1FoundationTopics 1–5
  1. What is Technical Writing?
  2. Types of Technical Writing
  3. Technical Writing Frame
  4. Characteristics of Technical Documents
  5. Elements of Technical Writing
2FramingTopics 6–14
  1. Technical Writing Process
  2. Audience Targeting
  3. Fleshed-Out Frame
  4. Audience Analysis
  5. Purpose and Research
  6. Outlining and Mapping
  7. Drafting
  8. Illustrate
  9. Revise and Test
3FacadeTopics 15–19
  1. Personalizing to the Audience
  2. Types of Audiences
  3. Targeting Multiple Audiences
  4. Formality
  5. Tone and Style
4FinishingTopics 20–30
  1. Revision Process
  2. Consistency
  3. Generative AI in Technical Writing
  4. Power Structure
  5. Active vs. Passive Voice
  6. Powerful Verbs
  7. Smothered Verbs
  8. Syntax and Pronoun Specificity
  9. Logical Flow
  10. Properly Placed Modifiers
  11. Parallel Structure
5FixturesTopics 31–37
  1. Skimmer Friendly
  2. Headings
  3. Transitions
  4. Charts, Graphs, and Tables
  5. Images and Illustrations
  6. Extras
  7. Citations

About our Trainers

PTR training instructor headshot
PTR training instructor headshot
PTR training instructor headshot

Our Mission

Our facilitators are committed to delivering the latest industry trends, job-specific best practices, and the essential soft and hard skills needed in today’s workforce. PTR offers small and large organizations the choice between onsite and virtual training. Collaborate with our specialists to address challenges, bridge skill gaps, and tailor the learning experience to meet your company’s goals.

Frequently Asked Questions

What is the Technical Writing Fundamentals course about?

This course introduces the principles and processes of effective technical writing. Participants learn how to plan, research, draft, revise, and present technical documents that communicate information clearly and accurately.

Who should attend Technical Writing Fundamentals training?

The course is suitable for business professionals, technical writers, project managers, subject matter experts, team leaders, and employees who regularly prepare workplace documentation.

What is technical writing, and how is it different from other types of writing?

Technical writing communicates specialized information, instructions, or processes in a clear, structured, and accessible way. Unlike creative or general business writing, it prioritizes accuracy, clarity, usability, and the needs of a specific audience.

What types of technical documents will I learn about?

The course explores different types of technical writing and the characteristics of effective technical documents. It also covers document structures, formatting approaches, and visual elements used to communicate technical information.

Does the course cover the complete technical writing process?

Yes. You will explore the entire process, including identifying the purpose, researching information, outlining and mapping content, drafting, illustrating, revising, and testing documents.

Will I learn how to use visuals in technical documents?

Yes. The course covers charts, graphs, tables, images, illustrations, and other visual elements that help explain complex information and make documents easier to understand.

Does the course cover generative AI in technical writing?

Yes. Generative AI in technical writing is included in the curriculum, helping participants explore its role within the technical writing process.

What are the benefits of Technical Writing Fundamentals training?

This training can help improve document clarity, strengthen audience-focused communication, create more consistent technical content, reduce misunderstandings, and present complex information more effectively.

Discover More Ways to Build Your Skills

Technical Writing Fundamentals for Business Professionals

Request a Training Quote

Share your team’s goals, and we’ll recommend the right skills training.