Formats: 4-hour virtual course | 1-day instructor-led onsite
In this course, we will teach you how to deliver an effective performance review. You will learn how to use professional and legally defensible language and how to learn from past reviews. You will learn how to avoid common pitfalls, and identify best practices to incorporate in a review.
Learning Objectives »
- Review strategies for performance reviews.
- Identify best practices for performance reviews.
- Apply techniques for giving productive feedback.
- Deliver reviews with polish, professionalism, and positivity.
Course Agenda »
Performance Review Strategy
- Purpose of Performance Reviews
- Challenges with Performance Reviews
- Assessing Your Assessments
- Ongoing, Year-long Dialogue
- Performance Review Cycle
- Your Needs and Needs of Employees
- Options for Unacceptable Performance
- Legal Considerations
- Best Practices for Supervisors
Delivering Reviews Effectively
- Demeanor and Professionalism
- Disarming Emotions
- Delivering Non-Threatening Feedback
- Verbal Feedback Model
- Stop/Start/Keep
- Maintaining Positive Tone
- Delivering Bad News
- Following Up
- Remote Reviews
- Potential Pitfalls
- Year-Round Success
