This interactive program will equip you with the skills necessary to become a successful leader. You will learn how to take on responsibilities, motivate employees, manage change, and lead effectively, even in challenging circumstances. You will practice applying the techniques from the class to real-life issues and situations. Whether you are transitioning into management or have been in management for years, we will teach you leadership tools that you can apply immediately.
Learning Objectives »
- Develop effective leadership skills.
- Properly assign tasks and delegate authority.
- Effectively motivate employees.
- Successfully manage change.
- Apply strategies for problem-solving and decision-making.
Expanded training is available with added objectives, activities, and business scenarios.
Course Agenda
Leadership Principles
- Levels of Leadership
- Assessing Your Leadership Skills
- Managing vs. Leading
- Communication Model
- Assertive Communication
- Influencing Others
- Authentic Leadership
- Accountability
- Delegating
Motivating Employees
- Defining Motivation
- Motivation Needs
- Characteristics of Highly Motivated People
Managing Change
- The Nature of Change
- Types of Change
- The 3 C’s for Effective Change
- The Morale Curve
- Change Agents
- Techniques fir Managing Change
- Overcoming Barriers
Decision Making
- Problem Solving Cycle
- Evidence-Based Decision-Making
- Six Thinking Hats