In this course, learn how to tackle and turn facilitation challenges into opportunities. We will practice incorporating key facilitator competencies into a proven and effective facilitation approach. You will apply proven strategy techniques for facilitating challenging scenarios through planning, feedback, discussion, and practical application. At the end of the course, you will be filled with the skills, tools, and techniques to make a diverse group’s work more effective in various environments and platforms.
Learning Objectives »
- Identify effective preparation strategies.
- Demonstrate effective facilitation roles and behaviors.
- Manage group processes toward a desired outcome.
- Apply strategies for moving through stages of development.
- Demonstrate effective intervention techniques.
Course Agenda
Your Role as Facilitator
- Why a Facilitator?
- Behaviors and Skills
- Types of Meetings
- When Not to Have a Meeting
- Facilitator Roles
Facilitation Process
- Facilitation Process Model
- Opening the Meeting
- Icebreaker Criteria
- Facilitation Skills
- Problem-Solving and Decision Process
- Skill Practice – Round 1
- Managing Stress
- Guidelines for Receiving Feedback
Group Awareness
- Facilitator Tools
- Stages of Group Development
- Group Member Roles
Interventions for Disruptive Behaviors
- Levels of Interventions
- Criteria for Interventions
- How to Intervene
- Skill Practice – Round 2
Preparation
- Facilitation Supplies
- Pre-Facilitation Conversation
- Meeting Preparation
- Facilitation Outline
- Skill Practice – Round 3
- Course Reflection
