This course teaches you the skills needed to be a successful leader, even if you are not in a management role. You will learn how to communicate, motivate, and increase productivity. Whether you are moving into management or want to prepare for a future leadership role, you will walk away with proven tools for becoming an effective leader.
Learning Objectives »
- Apply interpersonal strategies for leadership.
- Develop effective leadership skills.
- Properly assign tasks and delegate authority.
- Increase productivity and motivation.
- Encourage positive attitudes and behaviors.
- Apply strategies for long-term success.
Course Agenda
Leadership Principles
- Levels of Leadership
- Assessing Your Leadership Skills
- Transitioning to Leadership
- Managing vs. Leading
- Communication Model
- Assertive Communication
- Influencing Others
- Leading Without Authority
- Leading Peers
- Accountability
- Delegating
Motivating Employees
- Defining Motivation
- Motivation Needs
- Characteristics of Motivated People
Managing Change
- The Nature of Change
- Types of Change
- The 3 C’s for Effective Change
- The Morale Curve
- Change Agents
- Techniques for Managing Change
- Overcoming Barriers
Decision Making
- Problem Solving Cycle
- Evidence-Based Decision-Making
- Six Thinking Hats
