This course is designed to provide managers and leaders with the skills to manage workgroups successfully through change initiatives. Through in-depth, skill-based learning and real-world application, your participants will walk away with skills they can use in the workplace.
Learning Objectives »
- Understand the nature of change and how to prepare.
- Effectively lead change and manage its effects.
- Become a “change agent.”
- Review the Morale Curve.
- Direct employees through changing environments.
- Apply techniques for asking for change and cooperation.
Course Agenda
Preparing for Change
- The Nature of Change
- Common Responses to Change
- Change Management Modes
Managing Change
- The 3 C’s for Effective Change
- The Morale Curve
- Change Agents
- Guidelines for Managing Change
- Your Role as a Leader in the Change Process
- Techniques for Managing Change
- Implementation Strategy
- Transitions Into Change
- Maintaining a Positive Environment
Leading Ongoing Change
- Levels of Commitment
- Leading Without Authority
- Team Values
- Force Field Analysis
- Team Mission Statements
- Managing Individual Change
- Managing Organizational Change
- Asking for Change
- Maximizing Performance
