People spend an exorbitant amount of time in meetings, and they must be concise and productive. We will teach you the benefits and importance of setting up and leading an effective meeting. You will apply proven techniques for managing and facilitating meetings and group discussions. You will learn how to plan and prepare agendas, encourage beneficial participation, control disruptions, and keep the meeting focused and on track.
Learning Objectives »
- Understand your role as a facilitator.
- Encourage open and meaningful participation.
- Apply proven communication and listening skills.
- Examine phases of group dynamics.
- Build consensus within the team.
- Accomplish goals and formulate plausible solutions.
Course Agenda
Meeting Preparation
- Critical Path to Meeting Success
- Preparation Questions
- Meeting Costs Analysis
- Defining Objectives
- Preparing Agendas
- Knowing Your Participants
- Final Preparation
Meeting Communication
- Communication Model
- Body Language
- Nonverbal Communication
- Active Listening
- Virtual Communication
- Personality Styles
Meeting Facilitation
- Setting Expectations
- Participation Guidelines
- Setting Goals
- Motivating Participants
- Positive Persuasion
- Facilitating Employees or Peers
- Facilitating Higher Ups
- Tips for Productive Virtual Meetings
- Follow-Up to Meetings
Meeting Challenges
- Setting on Track
- Handling Interruptions
- Handling Q&A
- Friends of Foes?
- Handling Problem Participants
- Resolving Conflict
- Negotiating Win-Win Solutions
- Solving Problems
