Change is constant, affecting technologies, processes, people, and management. In this high-impact course, you will gain tools to implement change smoothly and techniques for handling reactions effectively. You will learn how successful change is achieved and apply strategies for better acceptance and management of change.
Learning Objectives »
- Identify the individual motivators for change.
- Apply change strategy and build support for the change.
- Employ strategies for gathering data.
- Address concerns and issues that can come with change.
- Evaluate options and adapt a change direction.
- Lead project status meetings for change initiatives.
- Examine the Appreciative Inquiry and its purposes.
- Appeal to emotions and facts when aligning team members.
- Apply strategies for fostering resilience.
- Employ methods for flexibility in the context of change.
Course Agenda
Preparing for Change
- Defining Your Strategy
- Building the Team
- The “What’s in it for Me?” Principle
- Building Support
- Influences on Change
- Common Reactions to Change
- Tools to Help the Change Process
Leading and Managing Change
- Preparing and Planning
- Delegating During Change
- Keep the Lines of Communication Open
- Choosing the Right Method
- Coping with Pushback
- Gaining Support
- Gathering Data
- Addressing Concerns and Issues
- Evaluating and Adapting
Making Change Worthwhile
- Leading Status Meetings
- Celebrating Success
- Sharing the Results and Benefits
- Appreciative Inquiry
- Bringing People to Your Side
- A Dash of Emotion
- Plenty of Facts
Resiliency and Flexibility
- Building Resiliency
- Resiliency Steps
- Creating the Flexibility
- Flexibility Steps
