During this high-impact program, we will introduce tools and insights for problem-solving at work and in every facet of life. You’ll learn to make better and quicker decisions, produce better outcomes, and fully utilize the assets you already have. Through case study analysis and group activities, you'll learn how to optimize your ability to achieve your goals.
Learning Objectives »
- Identify a broader range of alternatives
- Define and gather relevant data
- Use questioning techniques to uncover information
- Prioritize tasks and responsibilities
- Implement plausible solutions to difficult situations
- Troubleshoot while under pressure
- Limit decision-making time for maximum productivity
- Make sound, well-informed decisions
Course Agenda
Addressing the Problem
- Understanding Problem Solving
- Gathering Data
- Seeing the Big Picture
- Differing Perspectives
- Asking the Right Questions
- Creative Thinking
- Lateral Thinking
- Mind Mapping
Choosing the Right Solution
- Problem-Solving Cycle
- Problem Solving Tools
- Force Field Analysis
- Making Decisions
