Adjusting to a Hybrid Work Environment

Formats: 4-hour virtual course  |  1-day instructor-led onsite

A hybrid work environment is a flexible work structure where some employees work virtually and other team members work from a central location or office. Hybrid team structures often allow employees to decide whether they prefer an office environment or working from anywhere remotely, but working in a team blended with both can be challenging. In this course, we will teach you how to communicate effectively, maintain relationships, and work successfully in a hybrid team environment. You will learn to overcome the obstacles of working together as a blended work group and build a high-performance hybrid team.

Learning Objectives »

  • Apply best practices for building trust in blended teams.
  • Explore dynamics of working in a hybrid environment.
  • Successfully communicate in a hybrid environment.
  • Utilize email and IM etiquette.
  • Identify communication and technology tools.
  • Avoid and overcome common obstacles.
  • Develop a code of conduct for hybrid teams.

Course Agenda »

Hybrid Work Environments

  1. The New Normal
  2. Office vs Virtual Environments
  3. Mental and Physical Tolls
  4. Hybrid Team Dynamics
  5. Hybrid Values
  6. Creating Rules
  7. Performance Expectations
  8. Characteristics of High-Performance Team
  9. Building a Team Culture
  10. Success Habits

Communication in a Hybrid Team

  1. In-person vs. Virtual Communication
  2. Blended Communication Tools
  3. Collaboration and Sharing
  4. Best Way to Communicate
  5. Nonverbal Communication
  6. Technology Criteria
  7. Common Tech Issues and Solutions
  8. IM and Email Etiquette
  9. Managing Your Email

Maximizing Performance

  1. What Everyone Wants
  2. Being Authentic in a Hybrid Environment
  3. Empathy and Commonality
  4. Building Trust
  5. Managing Change
  6. Avoiding Conflict
  7. Code of Conduct