Formats⟩Live Virtual: 4 hrs./1 Day |In-Person: 6 hrs./1 Day
Today’s coaches must possess more than “people skills” and company know-how to succeed. You must relate to employees, bring out their best, and help them reach their potential. We’ll teach you how to enhance core competencies of each employee and instill team values that make a championship team.
Learning Objectives »
Develop effective coaching skills.
Identify critical characteristics of leaders.
Assess your team’s level of success.
Communicate successfully with employees.
Build a team that works together and excels.
Apply practical coaching techniques.
Identify and fix performance problems.
Effectively counsel and redirect when necessary.
Course Agenda »
Adapting to Employee Needs
Identifying Independence Level
Exploring Leadership Roles
Team Building
Phase of Team Building
Team Assessment
Team Roles
Creating a Cooperative Environment
What Everyone Wants
Fundamental Coaching
Communicating High Expectations
Coaching Discussions
Coaching Techniques
Feedback Communication
Handling Performance Issues
Changing Behavior
Determining the Performance Gap
Counseling
Documenting Performance
Measurement and Observation
Coaching for Maximum Performance
Formats⟩Live Virtual: 4 hrs./1 Day |In-Person: 6 hrs./1 Day
Today’s coaches must possess more than “people skills” and company know-how to succeed. You must relate to employees, bring out their best, and help them reach their potential. We’ll teach you how to enhance core competencies of each employee and instill team values that make a championship team.
Learning Objectives »
Develop effective coaching skills.
Identify critical characteristics of leaders.
Assess your team’s level of success.
Communicate successfully with employees.
Build a team that works together and excels.
Apply practical coaching techniques.
Identify and fix performance problems.
Effectively counsel and redirect when necessary.
Course Agenda »
Adapting to Employee Needs
Identifying Independence Level
Exploring Leadership Roles
Team Building
Phase of Team Building
Team Assessment
Team Roles
Creating a Cooperative Environment
What Everyone Wants
Fundamental Coaching
Communicating High Expectations
Coaching Discussions
Coaching Techniques
Feedback Communication
Handling Performance Issues
Changing Behavior
Determining the Performance Gap
Counseling
Documenting Performance
Measurement and Observation
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