Leadership Development Series

Formats: 24-hour virtual course  |  6-day instructor-led onsite

This 6-day leadership program is designed to further develop supervisors and managers of any level. We will teach you how to lead by example, build resilience, and promote confidence up and down your team. You’ll learn strategies for engaging and encouraging team unity and tools for making critical and strategic decisions for leading your team to exceptional performance.

Learning Objectives »

  • Keep yourself and your employees accountable.
  • Overcome adversity and manage change effectively.
  • Provide quality feedback both positively and redirectively.
  • Develop an inclusive and accepting team.
  • Communicate effectively through difficult situations.
  • Apply strategic thinking and problem solving techniques.

Course Agenda »

Accountable Leadership

  1. Managing vs. Leading
  2. Self Regulation
  3. Assigning Proper Job Responsibilities
  4. Persuasion Tactics
  5. Accountability
  6. Actions, Promises, Follow-Up Obligations

Building Resiliency through Leadership

  1. Characteristics of Resilient People
  2. Resilience Model
  3. Leading Change Initiatives
  4. Dealing with Ambiguity
  5. Stress and Anxiety
  6. Leading During Crisis

Mastering Art of Feedback

  1. Influencing Others
  2. Authentic Communication
  3. Using Empathy and “I” Language
  4. Cooperative Communication
  5. Giving Positive and Redirected Feedback
  6. Asking for Change

Creating an Inclusive Environment

  1. Challenges of Diversity and Inclusion
  2. Stereotypes and Prejudice
  3. Conscious and Unconscious Bias
  4. Dimensions of Diversity
  5. Cultural, Gender and Generational Diversity
  6. Employees with Disabilities

Managing Difficult Conversations

  1. The Missing Conversation
  2. The “Feelings” Conversation
  3. The “What Happened” Conversation
  4. The “Identity” Conversation
  5. The “What’s Next” Conversation
  6. The Third Story

Strategic Thinking

  1. The Discipline of Strategic Thinking
  2. Vision
  3. Systems Thinking
  4. Creativity
  5. Critical Thinking
  6. Problem Solving