Workplace civility fosters an environment where individuals consistently demonstrate respect and courtesy toward their colleagues. This course delves into the importance of civility in the workplace, highlighting how it can elevate organizational culture. You will gain practical skills to engage in civil behavior actively, ensuring you treat others with dignity, express appreciation, and avoid actions that might come across as rude or aggressive. Through this course, you'll also explore essential techniques such as active listening, empathy, and constructive communication—all crucial elements in building positive relationships, boosting job satisfaction, and enhancing organizational performance outcomes.