Formats: 8-hour virtual course | 2-day instructor-led onsite
In this course, we will teach you what components to include in an effective performance review and what skills to assess. You will learn how to word evaluations with winning and legally defensible language and how to learn from past reviews. You will learn how to successfully deliver the review, avoid common pitfalls, and identify best practices to evaluate and incorporate in a review.
Learning Objectives »
- Review strategies for performance reviews.
- Apply techniques for writing accurate, defensible, and
motivational reviews. - Deliver reviews with polish, professionalism, and positivity.
Course Agenda »
Performance Review Strategy
- Why Write Performance Reviews?
- Purpose of Performance Reviews
- Challenges with Performance Reviews
- Assessing Your Assessments
- The Review Process
- Ongoing, Year-long Dialogue
- Performance Review Cycle
- Your Needs and Needs of Employees
- Components of Effective Reviews
- Common Skills Assessed
- Scoring and Weighting Options
- Distribution of Ratings
- Options for Unacceptable Performance
- Legal Considerations
- Best Practices for Supervisors
Writing Effective Reviews
- Approach to Writing Effective Reviews
- Doing Your Research
- Monitor and Document Performance
- Avoiding Bias
- Performance Standards and Criteria
- Leveraging Past Reviews
- Contributions, Results and Impact
- Justifying Ratings
- Making It Measurable
- Individual Development Plan
- Performance Goals
- Self-Review
- Ways to Organize
Delivering Reviews Effectively
- Demeanor and Professionalism
- Disarming Emotions
- Delivering Non-Threatening Feedback
- Verbal Feedback Model
- Stop/Start/Keep
- Maintaining Positive Tone
- Delivering Bad News
- Following Up
- Remote Reviews
- Potential Pitfalls
- Year-Round Success
