Creating a Performance Culture

Formats   Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

Performance culture emphasizes high-level performance, measurable results, and a commitment to continuous improvement. This comprehensive course explores the core components of cultivating a performance culture and focuses on leaders' critical role in team cohesiveness and efficiency. We will teach you leadership skills for building such a culture and methods for accountability, professional development, and skill enhancement. You will learn how to address challenges, measure the effectiveness of a performance culture, and foster a mindset where employees are motivated to achieve their potential and contribute to shared goals.

Learning Objectives »

  • Define performance culture and evaluate team dynamics.
  • Set and communicate clear goals and expectations.
  • Implement effective reward and recognition strategies.
  • Deliver constructive feedback and apply coaching models.
  • Demonstrate accountability and promote ongoing development.
  • Identify and respond to common challenges.
  • Measure the impact of performance initiatives.
  • Apply strategies to sustain long-term cultural effectiveness.

Course Agenda

Understanding a Performance Culture

  1. What is a Performance Culture?
  2. Key Characteristics
  3. Team Assessment
  4. Why Create a Performance Culture

Performance Leadership

  1. Setting Clear Goals and Expectations
  2. Communicating Expectations
  3. SMART Goals
  4. Best Practices for Supervisors
  5. Recognition
  6. Rewards and Incentives
  7. Principles of Good Reward Programs
  8. Continuous Feedback and Coaching
  9. GROW – A Coaching Model
  10. Receiving Feedback
  11. Giving Constructive Feedback
  12. Deliver Non-Threatening Feedback
  13. Coaching Techniques
  14. Mistakes to Avoid
  15. Best Practices for Feedback

Accountability

  1. Accountability at Every Level
  2. Improving Personal Accountability
  3. Taking Ownership
  4. Personal Accountability
  5. Mistakes, Problems, and Frustrations

Professional Development

  1. Continuous Learning and Adaptability
  2. Best Practices to Encourage Growth
  3. Existing Career-Related Skills
  4. Exploring Options
  5. Hard and Soft Skills
  6. Development and Growth Pitfalls

Your Role in a Performance Culture

  1. The Role of Burnout
  2. Maintaining a High-Performance Culture
  3. Other Challenges
  4. Measuring a High-Performance Culture
Concept of performance culture illustrated with building blocks representing effective and smart KPIs—specific, measurable, achievable, realistic, and timely—for tracking and evaluating progress.

Creating a Performance Culture

Formats   Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

Performance culture emphasizes high-level performance, measurable results, and a commitment to continuous improvement. This comprehensive course explores the core components of cultivating a performance culture and focuses on leaders' critical role in team cohesiveness and efficiency. We will teach you leadership skills for building such a culture and methods for accountability, professional development, and skill enhancement. You will learn how to address challenges, measure the effectiveness of a performance culture, and foster a mindset where employees are motivated to achieve their potential and contribute to shared goals.

Learning Objectives »

  • Define performance culture and evaluate team dynamics.
  • Set and communicate clear goals and expectations.
  • Implement effective reward and recognition strategies.
  • Deliver constructive feedback and apply coaching models.
  • Demonstrate accountability and promote ongoing development.
  • Identify and respond to common challenges.
  • Measure the impact of performance initiatives.
  • Apply strategies to sustain long-term cultural effectiveness.

Course Agenda

Understanding a Performance Culture

  1. What is a Performance Culture?
  2. Key Characteristics
  3. Team Assessment
  4. Why Create a Performance Culture

Performance Leadership

  1. Setting Clear Goals and Expectations
  2. Communicating Expectations
  3. SMART Goals
  4. Best Practices for Supervisors
  5. Recognition
  6. Rewards and Incentives
  7. Principles of Good Reward Programs
  8. Continuous Feedback and Coaching
  9. GROW – A Coaching Model
  10. Receiving Feedback
  11. Giving Constructive Feedback
  12. Deliver Non-Threatening Feedback
  13. Coaching Techniques
  14. Mistakes to Avoid
  15. Best Practices for Feedback

Accountability

  1. Accountability at Every Level
  2. Improving Personal Accountability
  3. Taking Ownership
  4. Personal Accountability
  5. Mistakes, Problems, and Frustrations

Professional Development

  1. Continuous Learning and Adaptability
  2. Best Practices to Encourage Growth
  3. Existing Career-Related Skills
  4. Exploring Options
  5. Hard and Soft Skills
  6. Development and Growth Pitfalls

Your Role in a Performance Culture

  1. The Role of Burnout
  2. Maintaining a High-Performance Culture
  3. Other Challenges
  4. Measuring a High-Performance Culture