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Business women smiling to her male coworker in the office - How To Deliver Effective Performance Reviews - Success Skills for Professional Assistants - Boosting Resilience in the Workplace Series
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Delivering Effective Performance Reviews Training Course

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

In this course, we will teach you how to deliver an effective performance review. You will learn how to use professional and legally defensible language and how to learn from past reviews. You will learn how to avoid common pitfalls and identify best practices to incorporate in a review.

Learning Objectives »

  • Review strategies for performance reviews.
  • Identify best practices for performance reviews.
  • Apply techniques for giving productive feedback.
  • Deliver reviews with polish, professionalism, and positivity.

Course Agenda

Performance Review Strategy

  1. Purpose of Performance Reviews
  2. Challenges with Performance Reviews
  3. Assessing Your Assessments
  4. Ongoing, Year-long Dialogue
  5. Performance Review Cycle
  6. Your Needs and Needs of Employees
  7. Options for Unacceptable Performance
  8. Legal Considerations
  9. Best Practices for Supervisors

Delivering Reviews Effectively

  1. Demeanor and Professionalism
  2. Disarming Emotions
  3. Delivering Non-Threatening Feedback
  4. Verbal Feedback Model
  5. Stop/Start/Keep
  6. Maintaining Positive Tone
  7. Delivering Bad News
  8. Following Up
  9. Remote Reviews
  10. Potential Pitfalls
  11. Year-Round Success
Business women smiling to her male coworker in the office - How To Deliver Effective Performance Reviews - Success Skills for Professional Assistants - Boosting Resilience in the Workplace Series

Delivering Effective Performance Reviews Training Course

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

In this course, we will teach you how to deliver an effective performance review. You will learn how to use professional and legally defensible language and how to learn from past reviews. You will learn how to avoid common pitfalls and identify best practices to incorporate in a review.

Learning Objectives »

  • Review strategies for performance reviews.
  • Identify best practices for performance reviews.
  • Apply techniques for giving productive feedback.
  • Deliver reviews with polish, professionalism, and positivity.

Course Agenda

Performance Review Strategy

  1. Purpose of Performance Reviews
  2. Challenges with Performance Reviews
  3. Assessing Your Assessments
  4. Ongoing, Year-long Dialogue
  5. Performance Review Cycle
  6. Your Needs and Needs of Employees
  7. Options for Unacceptable Performance
  8. Legal Considerations
  9. Best Practices for Supervisors

Delivering Reviews Effectively

  1. Demeanor and Professionalism
  2. Disarming Emotions
  3. Delivering Non-Threatening Feedback
  4. Verbal Feedback Model
  5. Stop/Start/Keep
  6. Maintaining Positive Tone
  7. Delivering Bad News
  8. Following Up
  9. Remote Reviews
  10. Potential Pitfalls
  11. Year-Round Success
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