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Human-AI Skills Training for Smarter Teams
Equip teams to combine AI with human judgment to automate tasks, analyze data, and improve individual and team performance.
AI & Machine Learning Capabilities Essentials Series at Work
AI Ethics, Risk Analysis and Governance for Organizations
AI for Better Decision-Making in the Workplace
AI for Business Writing and Professional Documents
AI for Business: Essentials for Practical Applications
AI for Emotional Intelligence and Workplace Relationships
AI for Smarter Business Communication Strategies
AI for Spreadsheets: Smarter Analysis and Automation
AI Strategies Series for Improving Workplace Performance
AI-Powered Business Communication Series
Artificial Intelligence Leadership Essentials
Building Super Intelligence Agents for Federal Project Management
Creating AI Business and Leadership Agents with Copilot
Creating Professional Presentations with AI
Everyday AI Skills for Real-World Work
Use ChatGPT to brainstorm solutions and draft business content, Microsoft Copilot to summarize Teams meetings and manage Outlook emails, and Gemini to research topics and explore ideas. Put Microsoft 365 apps to work analyzing Excel data, creating PowerPoint presentations, and organizing Word documents. Build skills to write effective prompts, verify AI results, and make informed decisions.
Better Business Starts with AI Skills
AI training helps employees and leaders automate routine tasks, create reports faster, analyze data, and respond to customers with greater accuracy. Teams learn to spot trends, solve workplace challenges, and make informed decisions using AI tools and human judgment. Explore how professionals across industries and roles apply AI skills to save time, improve workflows, and achieve business goals.
Everyday AI Skills for Every Role
- Front-line employees and individual contributors new to AI tools
- Marketing, sales and customer service teams
- Finance, operations and data professionals
- Project teams and cross-functional work groups
- Administrative, HR and support staff
- Small business teams that want to get more done
No. If your team uses everyday tools like Microsoft Word, Excel and email, they’re ready. Beginner courses start with AI literacy training: what AI tools can and can’t do, how to write effective prompts and when to double-check results. Introduction to AI for Business Professionals and AI for Business: Essentials for Practical Applications are good starting points.
Yes. Participants work in ChatGPT, Microsoft Copilot and Gemini, along with the AI features in M365 workforce apps like Word, Excel, PowerPoint and Outlook. For teams that live in Microsoft 365, Using Microsoft Copilot for Workflow Optimization shows how to cut routine steps out of everyday workflows.
Yes. Participants practice on the kinds of tasks they handle every week: summarizing a long report before a meeting, drafting a customer reply, cleaning up a spreadsheet or turning notes into a presentation. An expert instructor answers questions as they go. Every course includes a digital workbook, summary and agenda, and participants receive a certificate of completion and a digital badge.
Teams leave able to draft, summarize, research, analyze data and build presentations with AI, turning tasks that used to take hours into minutes. Just as important, they learn to review AI output, decide where it fits and put the time they save toward work that needs people, like solving problems and serving customers. The result is stronger individual work and better teamwork. Critical Thinking and Decision-Making in the AI Workplace and Human and AI Collaborative Intelligence at Work focus on that side of human-AI collaboration.
Lead AI Adoption with People First
- Executives and business owners setting AI direction
- Decision-makers weighing AI investments and priorities
- Managers and supervisors guiding teams through change
- Department heads aligning AI with business goals
- HR and L&D leaders planning AI upskilling
- Team leads who model everyday AI use for their staff
Access alone rarely changes how work gets done. Recent research from Microsoft and Gallup found that workplace factors, especially managers who support and model AI use, drive more of AI’s impact than individual effort alone. Training as a group gives everyone the same foundation and a shared way to talk about AI, and it gives teams time to agree on how AI fits their work so new habits last after the session.
Yes. Artificial Intelligence Leadership Essentials, AI for Better Decision-Making in the Workplace, Leadership Strategies for AI Adoption and Integration and the Strategic AI Leadership Series for Managers and Supervisors help leaders set direction for AI, guide their teams through change and make sound decisions with AI support.
Leaders use AI to prepare briefings, compare options before a budget or staffing decision, summarize team updates and spot trends in performance data. Training shows how to get those insights quickly, how to question them and when experience and judgment should make the final call.
Responsible use is built into our AI courses, including protecting confidential information, checking outputs for accuracy and knowing when a decision needs human review. Participants learn how to apply your company’s AI policy in daily work, and AI Ethics, Risk Analysis and Governance for Organizations covers the topic in depth.















