Formats ⟩Live Virtual: 8 hrs./2 Days |In-Person: 12 hrs./2 Days
Advanced Coaching Skills for Leaders equips leaders to effectively coach, counsel, and guide employees toward improved performance and development. Participants will learn advanced questioning and listening techniques, how to address performance and behavioral challenges, and how to navigate difficult conversations with confidence and clarity. The course also covers setting expectations, documenting interactions, and following up to ensure accountability and progress. By the end, leaders will be able to apply coaching and counseling techniques to support employee growth and drive better team outcomes.
Learning Objectives »
Apply advanced coaching and questioning techniques.
Differentiate between coaching and counseling approaches.
Deliver clear, actionable feedback.
Manage difficult conversations effectively.
Create a psychologically safe environment.
Set expectations to support accountability and development.
Document and follow-up on coaching conversations.
Course Agenda
Foundations of Advanced Coaching
Coaching Mindset and Leader Role
Advanced Questioning Techniques
Active Listening and Observation Skills
Effective Counseling Techniques
When To Shift from Coaching to Counseling
Addressing Performance and Behavioral Issues
Structuring Counseling Conversations
Managing Difficult Conversations
Emotional Intelligence in Conversations
Delivering Clear, Actionable Feedback
Handling Resistance and Defensiveness
Documentation And Follow-Up
Setting Expectations and Accountability
Creating a Development Plan
Best Practices for Documentation
Legal and Organizational Considerations
Advanced Coaching Skills Training for Leaders
Formats ⟩Live Virtual: 8 hrs./2 Days |In-Person: 12 hrs./2 Days
Advanced Coaching Skills for Leaders equips leaders to effectively coach, counsel, and guide employees toward improved performance and development. Participants will learn advanced questioning and listening techniques, how to address performance and behavioral challenges, and how to navigate difficult conversations with confidence and clarity. The course also covers setting expectations, documenting interactions, and following up to ensure accountability and progress. By the end, leaders will be able to apply coaching and counseling techniques to support employee growth and drive better team outcomes.
Learning Objectives »
Apply advanced coaching and questioning techniques.
Differentiate between coaching and counseling approaches.
Deliver clear, actionable feedback.
Manage difficult conversations effectively.
Create a psychologically safe environment.
Set expectations to support accountability and development.
Document and follow-up on coaching conversations.
Course Agenda
Foundations of Advanced Coaching
Coaching Mindset and Leader Role
Advanced Questioning Techniques
Active Listening and Observation Skills
Effective Counseling Techniques
When To Shift from Coaching to Counseling
Addressing Performance and Behavioral Issues
Structuring Counseling Conversations
Managing Difficult Conversations
Emotional Intelligence in Conversations
Delivering Clear, Actionable Feedback
Handling Resistance and Defensiveness
Documentation And Follow-Up
Setting Expectations and Accountability
Creating a Development Plan
Best Practices for Documentation
Legal and Organizational Considerations
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