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Group of business people in a meeting led by an older woman - Nonverbal Communication and Body Language - Leadership Skills for Non-Supervisors
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Nonverbal Communication and Body Language Training Course

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

The importance of nonverbal communication in business is well-known, but when non-verbal and body language are not clear and practiced, it can lead to serious miscommunication issues. This training course teaches skills and techniques for sending and interpreting nonverbal communication messages. You will learn what nonverbal communication and body language is, how to decode other people’s nonverbal ques, and how to use body language to communicate more effectively.

Learning Objectives »

  • Identify characteristics, types, and functions of nonverbal communication.
  • Analyze other people’s nonverbal communication.
  • Employ strategies to improve competence in sending nonverbal messages.

Course Agenda

What is Nonverbal Communication?

  1. Defining Nonverbal Communication
  2. Areas of Nonverbal Communication
  3. What Influences Nonverbal Communication
  4. Functions of Nonverbal Communication
  5. Characteristics of Nonverbal Communication
  6. Uses of Nonverbal Communication at Work
  7. Spotting Nonverbal Signs in People
  8. Five Cs of Nonverbal Communication

Areas of Nonverbal Communication

  1. Kinesics
  2. Haptics
  3. Vocalics
  4. Proxemics
  5. Self-presentation

Using Body Language

  1. How to Engage Your Audience
  2. Showing That You Are Listening
  3. Rapport and Putting People at Ease
  4. Demonstrating Confidence
  5. Final Reflections and Future Planning
Group of business people in a meeting led by an older woman - Nonverbal Communication and Body Language - Leadership Skills for Non-Supervisors

Nonverbal Communication and Body Language Training Course

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

The importance of nonverbal communication in business is well-known, but when non-verbal and body language are not clear and practiced, it can lead to serious miscommunication issues. This training course teaches skills and techniques for sending and interpreting nonverbal communication messages. You will learn what nonverbal communication and body language is, how to decode other people’s nonverbal ques, and how to use body language to communicate more effectively.

Learning Objectives »

  • Identify characteristics, types, and functions of nonverbal communication.
  • Analyze other people’s nonverbal communication.
  • Employ strategies to improve competence in sending nonverbal messages.

Course Agenda

What is Nonverbal Communication?

  1. Defining Nonverbal Communication
  2. Areas of Nonverbal Communication
  3. What Influences Nonverbal Communication
  4. Functions of Nonverbal Communication
  5. Characteristics of Nonverbal Communication
  6. Uses of Nonverbal Communication at Work
  7. Spotting Nonverbal Signs in People
  8. Five Cs of Nonverbal Communication

Areas of Nonverbal Communication

  1. Kinesics
  2. Haptics
  3. Vocalics
  4. Proxemics
  5. Self-presentation

Using Body Language

  1. How to Engage Your Audience
  2. Showing That You Are Listening
  3. Rapport and Putting People at Ease
  4. Demonstrating Confidence
  5. Final Reflections and Future Planning
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