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Stay Interview Techniques equips leaders with practical skills to proactively improve employee retention through meaningful, one-on-one conversations. Participants will learn why employees stay or leave, how stay interviews differ from performance reviews, and how to conduct effective, engaging discussions that uncover valuable insights. The course emphasizes creating a comfortable environment, asking the right questions, and turning feedback into actionable improvements. By the end, leaders will be able to use stay interviews to strengthen engagement, build trust, and reduce turnover.
Learning Objectives
- Explain the purpose and value of stay interviews.
- Identify common reasons employees stay or leave.
- Conduct effective stay interview conversations.
- Use structured questions and active listening.
- Incorporate engagement, growth, recognition, and experience.
- Respond constructively to employee feedback.
- Identify actionable insights to support employee engagement.
- Develop a plan to implement stay interviews with their teams.
Course Agenda »
Retention Challenge
- Why Proactive Retention Matters
- Why Employees Leave Organizations
- Impact Of Leadership on Employee Retention
Understanding Stay Interviews
- How Stay Interviews Differ from Performance Review
- When and How to Conduct Stay Interviews
- Preparing for the Conversation
Stay Interview Conversation
- Creating a Comfortable Environment
- Key Question Areas
- Ensuring Engagement
- Responding to Employee Feedback
Turning Conversations into Action
- Identifying Patterns Across Teams
- Implementing Realistic Improvements
- Communicating Follow-Up Actions
