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Banner image. African and caucasian millennial businessmen colleagues shaking hands on meeting in office, diverse enterpreneurs striking good deal, multiethnic teammates succeed in common project work - Influence Without Authority
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Learn about PTR’s interactive course workbook for different learning styles.

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Influence Without Authority Training Course

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

This interactive class will teach you how to focus on relationships to obtain the best results for yourself, your coworkers, your superiors, and your organization. You’ll learn how to communicate, collaborate, assist, and coach your coworkers and even your boss. You will learn how to help others make better decisions and become an effective and open professional partner for your organization.

Learning Objectives »

  • Understand what it means to influence without authority and the ethics therein
  • Recognize traits, motivations, concerns, priorities
  • Build relationships using interpersonal strategies
  • Adjust to behavioral differences
  • Apply non-verbal communication
  • Identify “need” moments
  • Assertively communicate
  • Handle difficult people and situations
  • Resolve potential conflict and confrontation
  • Build trust and rapport with management

Course Agenda

Influence

  1. What Influencing Others Means
  2. It Starts with You
  3. Seizing the “Need”
  4. Positive Persuasion
  5. 10 Techniques for Influencing

Interpersonal Strategies

  1. Understanding Communication
  2. Communication Model
  3. Effective Communication Skills
  4. Assertive Behavior

Interpersonal Challenges

  1. Saying “No” to Your Boss
  2. Overcoming the “Personality Problem
  3. Handling Difficult People
  4. Potential Conflict and Confrontation

Getting the Job Done

  1. Getting the Job Done
  2. Managing Stress
  3. Negotiating Win-Win Solutions
  4. Solving Problems
  5. Working with Multiple Bosses
  6. Rules to Remember
Banner image. African and caucasian millennial businessmen colleagues shaking hands on meeting in office, diverse enterpreneurs striking good deal, multiethnic teammates succeed in common project work - Influence Without Authority

Influence Without Authority Training Course

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

This interactive class will teach you how to focus on relationships to obtain the best results for yourself, your coworkers, your superiors, and your organization. You’ll learn how to communicate, collaborate, assist, and coach your coworkers and even your boss. You will learn how to help others make better decisions and become an effective and open professional partner for your organization.

Learning Objectives »

  • Understand what it means to influence without authority and the ethics therein
  • Recognize traits, motivations, concerns, priorities
  • Build relationships using interpersonal strategies
  • Adjust to behavioral differences
  • Apply non-verbal communication
  • Identify “need” moments
  • Assertively communicate
  • Handle difficult people and situations
  • Resolve potential conflict and confrontation
  • Build trust and rapport with management

Course Agenda

Influence

  1. What Influencing Others Means
  2. It Starts with You
  3. Seizing the “Need”
  4. Positive Persuasion
  5. 10 Techniques for Influencing

Interpersonal Strategies

  1. Understanding Communication
  2. Communication Model
  3. Effective Communication Skills
  4. Assertive Behavior

Interpersonal Challenges

  1. Saying “No” to Your Boss
  2. Overcoming the “Personality Problem
  3. Handling Difficult People
  4. Potential Conflict and Confrontation

Getting the Job Done

  1. Getting the Job Done
  2. Managing Stress
  3. Negotiating Win-Win Solutions
  4. Solving Problems
  5. Working with Multiple Bosses
  6. Rules to Remember
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