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Group of business people in a meeting led by an older woman - Nonverbal Communication and Body Language - Leadership Skills for Non-Supervisors
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Leadership Skills for Non-Supervisors

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

This course teaches you the skills needed to be a successful leader, even if you are not in a management role. You will learn how to communicate, motivate, and increase productivity. Whether you are moving into management or want to prepare for a future leadership role, you will walk away with proven tools for becoming an effective leader.

Learning Objectives »

  • Apply interpersonal strategies for leadership.
  • Develop effective leadership skills.
  • Properly assign tasks and delegate authority.
  • Increase productivity and motivation.
  • Encourage positive attitudes and behaviors.
  • Apply strategies for long-term success.

Format #2 ⟩  Live Virtual: 4 hrs./day, 2 Days  |  In-Person: 6 hrs./day, 2 Days

Expanded training is available with added objectives, activities, and business scenarios.

Course Agenda

Leadership Principles

  1. Levels of Leadership
  2. Assessing Your Leadership Skills
  3. Transitioning to Leadership
  4. Managing vs. Leading
  5. Communication Model
  6. Assertive Communication
  7. Influencing Others
  8. Leading Without Authority
  9. Leading Peers
  10. Accountability
  11. Delegating

Motivating Employees

  1. Defining Motivation
  2. Motivation Needs
  3. Characteristics of Motivated People

Managing Change

  1. The Nature of Change
  2. Types of Change
  3. The 3 C’s for Effective Change
  4. The Morale Curve
  5. Change Agents
  6. Techniques for Managing Change
  7. Overcoming Barriers

Decision Making

  1. Problem Solving Cycle
  2. Evidence-Based Decision-Making
  3. Six Thinking Hats
Group of business people in a meeting led by an older woman - Nonverbal Communication and Body Language - Leadership Skills for Non-Supervisors

Leadership Skills for Non-Supervisors

Formats ⟩  Live Virtual: 4 hrs./1 Day  |  In-Person: 6 hrs./1 Day

This course teaches you the skills needed to be a successful leader, even if you are not in a management role. You will learn how to communicate, motivate, and increase productivity. Whether you are moving into management or want to prepare for a future leadership role, you will walk away with proven tools for becoming an effective leader.

Learning Objectives »

  • Apply interpersonal strategies for leadership.
  • Develop effective leadership skills.
  • Properly assign tasks and delegate authority.
  • Increase productivity and motivation.
  • Encourage positive attitudes and behaviors.
  • Apply strategies for long-term success.

Format #2 ⟩  Live Virtual: 4 hrs./day, 2 Days  |  In-Person: 6 hrs./day, 2 Days

Expanded training is available with added objectives, activities, and business scenarios.

Course Agenda

Leadership Principles

  1. Levels of Leadership
  2. Assessing Your Leadership Skills
  3. Transitioning to Leadership
  4. Managing vs. Leading
  5. Communication Model
  6. Assertive Communication
  7. Influencing Others
  8. Leading Without Authority
  9. Leading Peers
  10. Accountability
  11. Delegating

Motivating Employees

  1. Defining Motivation
  2. Motivation Needs
  3. Characteristics of Motivated People

Managing Change

  1. The Nature of Change
  2. Types of Change
  3. The 3 C’s for Effective Change
  4. The Morale Curve
  5. Change Agents
  6. Techniques for Managing Change
  7. Overcoming Barriers

Decision Making

  1. Problem Solving Cycle
  2. Evidence-Based Decision-Making
  3. Six Thinking Hats
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