Writing in Plain Language

Formats: 4-hour virtual course  |  1-day instructor-led onsite

This interactive program teaches the principles of plain language and how to bring a document to life. Using the fundamentals of successful writing, you will dramatically increase your ability to create crisp, clear and effective business writing.

Learning Objectives »

  • Learn how to identify and write for your audience
  • Use plain language in any type of document
  • Apply preferred methods to organize content
  • Write clear and concise documents
  • Apply grammar and usage rules to ensure accuracy
  • Write web content, if applicable, in plain language

Course Agenda »

Understanding Plain Language

  1. Why is it Important?
  2. How Things Have Evolved
  3. Striving to Be Succinct

Writing to Your Audience

  1. Identifying Your Target
  2. Personalizing to the Audience
  3. Targeting Multiple Audiences

Clear Organization

  1. Headings
  2. Organization Methods


  1. Active Voice
  2. Plain Words
  3. Keeping it Short and Simple
  4. Plain Sentences
  5. Plain Paragraphs
  6. Clarity Aids


  1. Plain Grammar
  2. Word Usage
  3. Writing Numbers


  1. Things to Consider
  2. Web Writing in Plain Language
  3. Testing the Effectiveness